Protected account recovery
Recover access without compromising account security.
Request a secure password-reset link for the email address registered to your Capital Pips account.
1. Verify emailUse the registered account email address.
2. Open secure linkThe recovery link is time-limited.
3. Set new passwordCreate a strong, unique password.
Forgot your password?
Recovery service availableEnter your registered email. We will send instructions when the account can be verified.
Did not receive an email?Check spam folders, confirm the address, then wait a few minutes before requesting another link.
For your protection, bank staff should never ask you to disclose your current password or full transaction PIN.